Shipping Policy

Please give 1 - 5 working days for us to send out your order. Saturday is not considered a working day for us. This is to give us time to get your items autographed. We aim to ship as fast as possible, but when we receive a large volume of orders shipping may take longer, especially if items need to be autographed.

Local

All local deliveries will be sent out via Pos Laju at a rate of RM10.00 for Peninsular Malaysia or RM12.00 for Sabah & Sarawak for orders of 0.5kg or less. For orders of more than 0.5kg, the rates will be calculated by weight upon checkout. These prices may vary according to product. For example, the shipping fee for posters may be higher as they include the cost of packaging materials such as poster tubes.

International

International orders are charged by weight and will be delivered via Pos Malaysia Registered Mail. Transit time varies from country to country but estimated delivery is usually between 10-20 working days. Please contact us at sales@qarmamusiq.com if you have not received your order 30 working days from the date of posting.

Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local customs officer for further information.